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Shipping and Return Policy

 Free Shipping In Canada On All Orders Over $150

We ship using Canada Post Services.If shipping outside of Canada rates may vary due to package weight. Please allow 1-3 business days for order processing. All expedited orders must be received by 12 pm Eastern time to ship same day. After 12pm orders will be shipped next day.

- If shipping within Canada please allow 1-10 business days for delivery.

-if shipping within the Continental United States please allow 5-10 days for delivery.

-If shipping international air please allow 6-30 days for delivery. 

-duty and customs charges are determined by the landed country

-all prices are in Canadian dollars

-items ship from Canada unless otherwise stated  

 

 

 Return Policy 

 Returns must be done within 14 days from shipping. Sorry after 14 days we are no longer able to offer a refund or exchange. To be eligible for a refund or exchange your item must be unused and in the original packaging with the tags on. All items returned must include your receipt and proof of method of purchase. Once we have received your return and it has been inspected we will send you an email that your item has been received and inspected. Then we will refund your credit card or original method of payment. Only regular priced items may be returned for a refund or exchange. All Sale items are final sale. Sorry we cannot refund or exchange on lingerie or intimate items. All items must be returned to our store address at Faun Boutique 41 Walton Street, Port Hope, Ontario, L1A 1N2. This policy applies to online purchases only.